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Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic medical instruments.
What are your accepted payment methods?
We accept T/T (Telegraphic Transfer), Western Union, and Paypal for your convenience.
What is the estimated delivery time?
We maintain a large inventory. Orders can be shipped within 1 week if the stock is available.
Which shipping methods do you use?
Orders are dispatched via reliable international couriers including DHL, UPS, FEDEX, and TNT.
Do you provide samples for evaluation?
Yes, we offer free samples. Customers are only responsible for the freight/shipping costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty for our orthopedic products.