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Frequently Asked Questions (FAQ)
🔹 Q: Are you a professional manufacturer of emergency fixators?
A: Yes, we are a professional manufacturer specializing in emergency fixators, orthopedic surgical instruments, and rehabilitation therapy products.
🔹 Q: What are the primary applications for the pelvic external fixator?
A: It is primarily used for correcting deformities and providing stable fracture fixation in pelvic orthopedic surgeries within hospital environments.
🔹 Q: What are your standard payment and trading terms?
A: We typically accept T/T (30% deposit, 70% balance against bill of lading) or L/C. Our standard lead time is 15-25 days after deposit confirmation.
🔹 Q: Do you provide after-sale technical support?
A: Yes, we provide a 12-month warranty from the date of receipt. During this period, we supply free spare parts along with technical guidance for replacements.
🔹 Q: What quality certifications do your products hold?
A: Our products are certified under CE, FDA, ISO9001, ISO13485, and EN1865 standards to ensure high-quality medical performance.
🔹 Q: Is the pelvic fixator suitable for air and sea rescue scenarios?
A: Yes, our orthopedic and emergency products are designed to meet the rigorous demands of emergency medical services, including field rescue and trauma center applications.
Grai Orthopedic Implants
