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Frequently Asked Questions
What are the available payment methods?
We accept T/T, Western Union, Money Gram, and PayPal for your convenience.
What are your standard delivery terms?
Delivery is typically handled via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long does shipping usually take?
If items are in stock, delivery generally takes about one week. For non-stock items, the lead time is approximately 15-30 days depending on the total order quantity.
Do the products come with a warranty?
Yes, we provide a 1-year warranty on our products. Please note that wearing parts such as drill bits and screwdrivers are excluded from this warranty.
Is it possible to request samples before a bulk order?
Yes, samples are available for quality evaluation. Please contact us to discuss the specific requirements for your sample request.
What materials are used in the suture anchors?
Our suture anchors are manufactured using high-quality PEEK and Titanium materials, specifically designed for orthopedic surgical applications.
Grai Orthopedic Implants
