What is the product guarantee?
Normally we offer a 24-month warranty along with lifetime maintenance. We can also extend the warranty period upon client request.
Does your product have any certificates?
Almost all our medical equipment is CE and ISO approved, ensuring high quality and safety standards.
What are your payment terms?
We accept various payment methods including T/T, Western Union, L/C, and cash.
What is the product lead time?
Most of our medical equipment is in stock, allowing us to deliver goods within 3 working days after receiving payment.
How do you provide maintenance and support?
Our professional engineers solve issues via online communication. If a machine is non-functional, we facilitate returns and replacements.
Is the sterilization process safe?
Yes, we use Ethylene Oxide (EO) sterilization, which is a standard and effective method for medical implants to ensure they are germ-free.
Grai Orthopedic Implants
