Frequently Asked Questions
What are the available payment methods?
We accept bank transfer (T/T), Western Union, and PayPal.
What is the estimated delivery time for orders?
We maintain a large stock and can typically ship orders within one week of confirmation.
Which shipping carriers do you use?
Orders are shipped via reliable international couriers including DHL, UPS, FEDEX, TNT, and EMS.
What is the warranty period for your orthopedic products?
We provide a one-year warranty on our products to ensure quality and reliability.
Can I request a free sample?
Yes, free samples are available; however, the customer is responsible for the associated shipping costs.
Is OEM service available for custom requirements?
Yes, OEM services are available. We can accommodate specific requirements for suture anchors and related instruments.
Grai Orthopedic Implants
