❓ Frequently Asked Questions
Q1. Are you a source factory?
Yes, we are a direct manufacturer with 12 years of production experience in the industry. We provide corporate brands and customized services.
Q2. What certificates do you have?
We hold ISO 13485, ISO 22716, GMP, FDA, CE, ROHS, LVD, BPA Free, and various Design Patents.
Q3. Do you offer OEM, private label, or custom logo services?
Yes, we warmly welcome customized orders including private labels and custom logos.
Q4. Which shipping methods do you support?
We support DHL, Fedex, air, and sea shipments. We can also deliver to your specified forwarder in China.
Q5. Can I get a free sample?
Yes, we can provide a free sample; the sample cost will be refunded when you place your next bulk order.
Q6. Do you provide after-sale service?
Yes, we will handle any quality issues if reported within 10 days after receiving the goods.