Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in orthopedic medical instruments.
What are the available payment methods?
We accept various payment terms including T/T, Western Union, and PayPal for your convenience.
How long is the typical delivery time?
We maintain a large inventory and can generally ship orders within one week if stock is available.
What shipping methods do you use?
Orders are primarily shipped via reliable international couriers such as DHL, UPS, FEDEX, and TNT.
Do you offer product samples?
Yes, we provide free samples; customers are only required to cover the applicable freight costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty on our orthopedic products to ensure long-term reliability.